These terms govern your use of FieldFoxx services. Please read them carefully.
Last updated: January 26, 2025
These Terms of Service ("Terms") govern your access to and use of FieldFoxx's business management platform and related services (the "Services") provided by FieldFoxx Inc. ("FieldFoxx," "we," "us," or "our").
These Terms constitute a legally binding agreement between you and FieldFoxx. Please read them carefully before using our Services.
Important: By using FieldFoxx, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
By accessing or using FieldFoxx services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
We reserve the right to update these terms at any time. We will notify users of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.
You must be at least 18 years old and have the legal authority to enter into agreements to use our services. By using FieldFoxx, you represent that you meet these requirements.
FieldFoxx provides a comprehensive business management platform for service professionals, including scheduling, customer management, quoting, invoicing, payment processing, and analytics tools.
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.
We may add, modify, or discontinue features at any time with reasonable notice. We will make commercially reasonable efforts to maintain backward compatibility for existing features.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breaches.
You agree to provide accurate, current, and complete information when creating your account and to update this information as necessary to maintain its accuracy.
You agree to use our services only for lawful purposes and in accordance with these terms. You will not use our services to violate any laws, infringe on rights of others, or engage in harmful activities.
You are responsible for the accuracy and legality of all data you input into our system, including customer information, job details, and financial data.
Our services are provided on a subscription basis. Fees are charged in advance for each billing period (monthly or annually) and are non-refundable except as expressly stated in our refund policy.
Payments are processed through third-party payment processors. You authorize us to charge your designated payment method for all fees owed. Failed payments may result in service suspension.
We may change our pricing with 30 days' written notice. Price changes will take effect at the start of your next billing cycle. You may cancel your subscription before the price change takes effect.
You are responsible for all applicable taxes related to your use of our services. We may collect taxes where required by law.
We collect and process personal and business data as described in our Privacy Policy. By using our services, you consent to such collection and processing.
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is completely secure.
You retain ownership of your business data. We provide tools for data export and deletion. Upon termination, we will delete or return your data within 30 days unless legally required to retain it.
We comply with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations where applicable.
You may not use our services for any illegal activities, including but not limited to fraud, money laundering, or violation of export control laws.
You may not use our services to harass, abuse, or harm others, or to send spam or unsolicited communications.
You may not attempt to gain unauthorized access to our systems, interfere with service operation, or use our services in ways that could damage or impair functionality.
You may not use our services to infringe on intellectual property rights of FieldFoxx or third parties.
You may terminate your account at any time by canceling your subscription through your account settings or by contacting our support team.
We may terminate or suspend your account immediately if you violate these terms, fail to pay fees, or engage in activities that could harm our services or other users.
Upon termination, your access to services will cease immediately. We will provide reasonable opportunity to export your data before permanent deletion.
Provisions regarding payment obligations, intellectual property, and limitation of liability will survive termination.
Our services are provided 'as is' without warranties of any kind. We do not guarantee that our services will be error-free, uninterrupted, or meet your specific requirements.
In no event shall FieldFoxx be liable for indirect, incidental, special, or consequential damages, including lost profits or data, even if we have been advised of the possibility of such damages.
Our total liability for any claims arising from or related to our services shall not exceed the amount you paid us in the 12 months preceding the claim.
You acknowledge that you use our services at your own risk and are responsible for maintaining backup copies of your important data.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of our Services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
If you have questions about these Terms of Service, please contact us:
legal@fieldfoxx.com
For legal and terms inquiries
1-918-960-0178
Monday - Friday, 9 AM - 5 PM CST
FieldFoxx, LLC.
Legal Department
P.O. Box 1245
615 SW Jennings Ave
Bartlesville, OK 74004
We respond to legal inquiries within 5 business days
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